The reality is that most people only take action when something has actually gone wrong – like a water or gas leak in their house. They may have seen the warning signs for weeks or months in advance but chose to ignore them because in their mind the problem probably wasn’t that serious in the first place. And if you’re honest this is how you treat most things in life – like the person who refuses to visit their doctor in case they find out something is actually wrong with them. For some people living in ignorance truly is bliss.
When ADI gets a call from a customer they’re usually already in the emergency “stage” of their leak problem so we’re used to reacting to these as quickly as possible. It doesn’t meant that we can visit you immediately because obviously we have a lot of other customers to care for. That being said we do our very best to see each of our customers as quickly as we possibly can.
In the case of a real leak detection emergency you’ll need to stop the flow of water into your house and this means finding the main water supply valve and turning it off. Now the problem there is finding the water mains – it’s not always obvious. Your next alternative is to try and drain the mains supply by turning on all safe and non-leaking taps in your home to drain the water tank.
The moral of this story is that if you think you have a water leak problem then don’t allow it to become an emergency that can cause thousands of pounds worth of damage – just call ADI and we can prevent those emergencies from happening in the first place. Being proactive is always a smarter choice.