The quick answer to this folks is that anyone with a residential or business property will need leak detection sooner or later. It’s not a case of “If” but most definitely a case of “When” and we’ve been proven right on this over and over again. It doesn’t matter how new or old that property is the reality is that things go wrong. And things go wrong when you least expect it and usually when you least want them to.
When it comes taking care of property most people fall into the “I’ll get around to it tomorrow” category. That’s not because they’re lazy – most of us are so busy with being alive and working it’s hard to find time to do anything else. Or worry about something that might not happen – at least in your own mind. But the fact remains that being pro-active when it comes to dealing with problems on your property is a far better option than trying to react when something actually goes wrong.
So our customers are made up of two types of people. First you have the customer who spots a water leak and calls us straight away to track down the source then stop it. Secondly you have the customer who spots or smells a leak and decides they’ll call us “tomorrow” which really means they’ll call us in a week or two….maybe three. Then we get the call where we can hear the water pouring down the walls in the background.
We’re not going to share the exact figures for each type of client but needless to say most people are in the “…take care of it tomorrow” category.
Regardless of the situation you’re in right now we’ll be happy to help you either way – we just always want to promote the proactive message whenever we can because we hate seeing how much damage a serious water leak causes to customer property and the upset that goes with it.